Health disclaimer
At Vitalhear, we are committed to providing high-quality over-the-counter hearing aids to help improve everyday hearing experiences. However, it is important to understand the following:
General Disclaimer
- Our hearing aids are not intended to diagnose, treat, cure, or prevent any medical condition.
- They are designed for adults experiencing mild to moderate hearing difficulties, and are not a substitute for professional medical advice, diagnosis, or treatment by a qualified audiologist or healthcare provider.
- Always consult with your GP or hearing specialist before starting any hearing-related device, especially if you have underlying health concerns or severe hearing loss.
Individual Results May Vary
- The performance and comfort of our hearing aids may vary depending on individual hearing profiles, ear anatomy, and usage habits.
- We do not guarantee specific results and recommend proper fitting and adjustment for optimal performance.
No Medical Claims
- Our products are classified as personal sound amplification products (PSAPs) or over-the-counter hearing devices.
- We do not market them as medical devices or make claims related to curing hearing conditions.
Use at Your Own Risk
- While we strive to ensure the highest standards of safety and performance, use of our products is at your own risk.
- If you experience discomfort, pain, or adverse reactions, discontinue use immediately and consult a medical professional.
Need Help?
If you have any questions about our return & refund policy, please don’t hesitate to contact us at help@vitalhear.co.uk. Our customer service team is always happy to assist you.